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- Discord app settings: an issue with the installation process is prompting the error. The solution is reset Discord or reinstalling the application.
- Quality Windows Audio Video Experience service: the service that’s directly related to Discord’s core functionality has been disabled. It usually happens on Windows 7 computers.
Fix 1: Delete Discord Files
To delete Discord temporary files:
- Press Ctrl + Shift + Esc to open the Task Manager.
- Scroll through the list of Apps and Background processes. If you find a Discord-related process, right-click on it, and select End task.
Important: you will not be able to delete Discord without ending all Discord-related processes from the Task Manager.
- Press the Windows + R keys, type
%appdata%in the window, and hit enter.
- In the AppData\Roaming folder, right-click on the Discord folder and select Delete.
- Press the Windows key + R, and in the dialog box, type
%localappdata%, and hit enter.
- In the Appdata -> Local folder, place the Discord folder, right-click, and select Delete from the menu.
Fix 2: Run Discord Without Administrator Privileges
To run Discord without the admin privileges:
- Locate the Discord executable file or Shortcut, right-click on it, and select properties.
- In the properties window, open the Compatibility tab, and uncheck Run this Program as an Administrator.
- Click OK to confirm settings and any dialog boxes that appear afterward.
Note: the settings will not apply automatically unless you confirm by hitting Ok.
Now try installing Discord again, and see you’re running into the issue again.
Fix 3: Disable Antivirus
It’s well known that antiviruses often target specific Discord installation files and stop the process in tracks. It usually means that Discord can no longer access or use those files to complete the installation process. Most commonly, the Discord_voice recover file falls victim to the antiviruses.
To resolve the issue, you can disable antivirus and try installing Discord again. If it works, then open the antivirus software and whitelist Discord.
Fix 4: Change The Quality Windows Audio Video Experience Service Settings
To enable quality Windows audio-video experience services:
- Press the Windows key + R, type
services.msc, and hit enter.
- Scan the list of Services for quality Windows audio-video experience services. Press the Q key on your computer to quickly find the service.
- Right-click on the service and select Properties from the menu.
- In the Properties -> General tab, check if the Service Status is Running. If it is running, then press stop and then start again.
- Before closing the properties window, set the Startup Type to Automatic.
Here’s how you do it in Windows 7:
- Press the Windows key to open the start menu. Right-click on Computer, and click Manage. Administrative privileges will be required to proceed further.
- Now, navigate to Server Manager > Features and select Add features (on the right side of the window) .
- In the Add Features window, locate and check the box labelled Quality Windows Audio Video Experience, and click Next to proceed.
- Confirm the installation and select the QWAVE option.
Restart your computer to apply the change, and see if it resolved the issue.
Fix 5: Reinstall Discord
So far, if none of the solutions worked for you, then it’s time to take a fresh start. We recommend this solution in the end because it requires deleting the application and all files.
To reinstall Discord, you need to do the following:
- Uninstall Discord application
- Delete Discord files
- Reinstall Discord
Without further delay, let’s begin.
To uninstall the Discord app from your computer:
- Press the Windows and R keys, in the Run dialog box, type
appwiz.cpl, and hit enter.
- In the control panel, right-click on the Discord icon, and select uninstall.
- Restart the computer.
After uninstalling the application, the next step is to remove Discord’s files.
Delete Discord files
We have elaborate steps to delete Discord files in fix 1. After deleting Discord files, the next step is to reinstall the application on your computer.
To reinstall Discord:
- Open Discord’s official website and click Download for Windows.
- After downloading the Setup, run the Discord.exe file to install the app on your computer.
Fix 6: Refresh Windows Computer Policies
There is one more way to fix the Discord JavaScrip error through your computer’s command prompt. For some users, refreshing their Windows 10 computer’s local Group policy and active directory-based group policies through the gpupdate command worked.
To refresh your windows computer’s policies:
- Press Ctrl + Shift + Esc to open the Task Manager, right-click on Discord, and select End Task.
- Uninstall Discord from your computer through the control panel.
- Delete the Discord folder from Local Data and AppData.
- Press the Windows + R keys, type cmd in the Run prompt, and hit enter.
- In the command prompt (cmd) window, type gpupdate/force command, and hit enter.
- Wait for the computer policy update to complete.
- Now, reinstall Discord into your computer.
Relaunch Discord and check if the issue is resolved. If nothing has worked, then the issue is probably not related to Discord.
Fix 7: System Restore
We’ve tried all Discord-related solutions so far. Sometimes an issue with Discord happens right after a failed Windows update. In that case, you can use a feature called a system restore to fix crashes and other issues with your Windows computer.